This course focuses on the active negotiation process to achieve specific agreements. Participants will learn strategies for creative options and constructive argumentation. The course includes role-playing simulations and practical exercises to illustrate key concepts.

This course addresses the importance of leader character, ethics, and power. Participants will learn how to identify and respond to ethical dilemmas and put into place an organization’s value system, as well as navigate the promises and challenges of diversity. The course includes case studies and interactive discussions to reinforce learning.

This course focuses on the critical distinctions among interests, issues, and positions in conflict situations. Participants will learn how to identify and address these elements to facilitate more effective conflict resolution. The course includes practical exercises and case studies to illustrate key concepts.

This course explores the impact of cultural influences on conflict and conflict resolution. Participants will learn how cultural differences can affect communication, perceptions, and conflict dynamics. The course includes practical strategies for managing cross-cultural conflicts and promoting cultural awareness.

This course explores performance management as a leadership function. Participants will learn how to help people through change, prevent burnout, set goals, provide feedback, and correct performance issues through accountability and humanity. The course includes self-assessments, practical exercises, and case studies to illustrate key concepts.

This course explores what it means to reconcile after conflict and restore interpersonal relationships. The course includes reflective conversations and practical examples to reinforce learning.

This immersive online workshop is tailored for individuals that want to adopt and improve Agile approaches.  Through a dynamic blend of simulations, real-life scenarios, exercises, group discussions, and role plays, participants will gain hands-on experience in Agile practices.

Our comprehensive curriculum delves into all core aspects of Scrum, covering topics such as Scrum theory, roles, events, sprint and increment, Scrum artifacts, and essential Scrum master competencies including facilitation, teaching, mentoring, and coaching.

Avila University is dedicated to delivering professional training that upholds the standards of the Scrum Alliance while maintaining academic integrity.  Upon successful completion of our program, you'll have the opportunity to take the CSM® Exam online.  Your course registration includes exam fees and a two-year membership with the Scrum Alliance.  Upon passing the exam, you'll earn the esteemed title of Certified Scrum Master® valid for two years.

TWO DAY CLASS - October 16-17 - 9-5 CST Via Zoom Synchronous