This course delves into understanding human motivation and personality as a key to effective persuasion, delegation, coaching, and dealing with different types of people. The course includes experiential exercises and case studies to reinforce key concepts.

This course addresses the importance of leader character, ethics, and power. Participants will learn how to identify and respond to ethical dilemmas and put into place an organization’s value system, as well as navigate the promises and challenges of diversity. The course includes case studies and interactive discussions to reinforce learning.

This course explores performance management as a leadership function. Participants will learn how to help people through change, prevent burnout, set goals, provide feedback, and correct performance issues through accountability and humanity. The course includes self-assessments, practical exercises, and case studies to illustrate key concepts.